Effective Date: 14 February, 2026
Waiting At Home (“WAH,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Pet-related information (such as pet details and care notes) may be stored to support PetCheck notification coordination.
We may collect standard technical logs (such as request time and IP address) for basic security and operational purposes.
We use the information we collect to:
We do not use your phone number for marketing messages.
By registering as a Pet Parent or opting in as a Tender, you consent to receive transactional SMS messages related to invitations and PetCheck notifications. Message frequency varies based on PetCheck notification activity. Message and data rates may apply.
You may opt out at any time by replying STOP (or REMOVE where applicable). Reply HELP for assistance.
We do not sell your personal information.
We may share limited information with service providers strictly to operate the system, including:
These providers process data on our behalf and are not authorized to use it for their own marketing purposes.
We retain information only as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements. Message logs may be retained for audit and troubleshooting.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed 100% secure.
Waiting At Home is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date above.
If you have questions about this Privacy Policy or your data, contact us at:
Email: contact@waitingathome.pet
Note: Waiting At Home sends transactional SMS messages only (invitations, PetCheck notifications, confirmations, and cancellations). We do not send marketing SMS messages.