Effective Date: 14 February 2026
Waiting At Home provides transactional SMS notifications related to PetCheck™ notifications and system activity. Participation in SMS messaging requires explicit consent. Waiting At Home does not send marketing messages.
No SMS messages are sent to a Pet Parent unless consent has been provided.
A Tender (Surrogate Pet Parent) is invited by a Pet Parent. The Tender receives a one-time SMS invitation from Waiting At Home explaining why they are being contacted and requesting consent to participate.
To participate, the Tender must explicitly reply with the acceptance keyword (e.g., YES). No PetCheck notifications will be sent to a Tender unless they have first provided explicit SMS consent.
If the Tender does not respond, no further PetCheck notifications are sent.
Message frequency varies depending on user activity. Message and data rates may apply depending on your mobile carrier plan.
After opting out, a final confirmation message will be sent. No further SMS messages will be delivered unless the user re-registers.
For questions regarding SMS participation, contact: contact@waitingathome.pet
This page describes the SMS consent workflow used by Waiting At Home.